Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "flexible hours considering I had school" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 67 reviews)); "Fast advancement but low pay" ((in 36 reviews)); "General Manager is rude and was holding my check from me." ((in 30 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

May 18, 2016

assistant manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Work with schedule great to gain valuable experience.

Cons

Low wages, upper management is ridiculous, no benefits.

4.0

May 6, 2016

If you can handle frustration and multitasking it isnt bad

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

-The meal discounts -The friendly open team and management -The salary for a fast food place is nice -The uniforms are comfortable and really modern and not bad looking

Cons

-Management is nice but not strict and not good -They ask you to do multiple jobs, for example I am a cashier yet I do food prep while doing cashier,drive thru, cook is very demanding from someone -The hours are long and they over abuse you if you let them -Unfair management half of crew does not do there responsibilities

3.0

May 3, 2016

So-so

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% off of lunches, 25% employee discount on anything, somewhat flexible hours, decent management overall, pretty good food and sometimes nice customers.

Cons

Somewhat flexible hours, low rate of pay, fast-paced, not much room for advancement, no free food during lunch breaks.

Viewing 622 - 624 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

assistant manager

If you can handle frustration and multitasking it isnt bad

So-so

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Jobs at El Pollo Loco