El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
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Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
4.0
Jun 10, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

It all depends on the volume of people you get into your store and if you get lucky with nice managers and co-workers

Cons

Sometimes you have unreliable co-workers that don't show up and it makes another person have to stay longer or do twice the work. I worked at 3 locations and had 1 mean general manager but the other 2 were awesome. I only had 1 mean co-worker in the 3 places. Fluctuating schedules and newly hired people are slow.

5.0
Jun 5, 2016

Great place

Recommend
CEO approval
Business Outlook

Pros

Fun environment and workers! Great food

Cons

Some people are careless so they forget items in the food and it could be a cleaner area

2.0
May 25, 2016

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Better pay than other fast food/ quick service restaurants

Cons

No training, very hectic work environment . Lack of training also leads to very high turn over

Viewing 619 - 621 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.