El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
5.0
Nov 24, 2015

cashier

Recommend
CEO approval
Business Outlook

Pros

El Pollo Loco has fast and friendly service. It is a very fast paced and organized job that requires outstanding customer service, also has a neat and harmonious environment.

Cons

Management was a bit underqualified, and hours were scarce due to labor.

3.0
Nov 23, 2015

Neutral Experience

Recommend
CEO approval
Business Outlook

Pros

It's a good way to get first job experience, the co-workers are fun

Cons

Customers aren't the nicest, required to do waaaay more than your position, hours are kinda everywhere

1.0
Nov 10, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Help you develop customer service skills along with retail experience

Cons

Challenging at times. Kinda felt like a number rather than a valued employee

Viewing 637 - 639 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.