El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
5.0
Nov 1, 2015

I love my job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people an good money

Cons

To can't wear nails that's it.

5.0
Nov 1, 2015

Cashier/server

Recommend
CEO approval
Business Outlook

Pros

Great customer service speaks both English and Spanish workers food is great

Cons

Needs to be on pace

1.0
Oct 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Great food, good associates. Use to be a Company of Choice.

Cons

New upper Management does not care about peer's. El Pollo Loco used to be a Company of Choice, not any more. Managers that are still there is because they do not know about other company's and still believe are worst than what the have or they do not feel confident that change always bring good things, but all you have to do is go to one location and look at their faces. That will tell you how happy they are.

Viewing 640 - 642 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.