El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
1.0
Jul 11, 2015

manager

Recommend
CEO approval
Business Outlook

Pros

Some Lovely co workers. Bonuses when p&l is under control. Food is great. Lovely customers when you get to know them in a a more personal level.

Cons

Double standards behavior if you are liked by senior managmt you will be ok even if you are not passing your inspections.

1.0
Jul 7, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring coworkers Meal discounts Works with your schedule majority of the time.

Cons

Poor management Too many new workers Workers are not appreciated as they should be pagers are handed out to customers instead of getting their name. The cashiers can no longer connect with the guest.

3.0
Jul 5, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are good at interacting with customers and fast pace during rush hour then you are good.

Cons

Customers can be very rude.

Viewing 655 - 657 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.