Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Met good people but also people who are a pain in the 😐" ((in 27 reviews)); "flexible hours considering I had school" ((in 25 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 12 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

Skip to content Skip to footer

Notifications

El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

3.0

Jun 21, 2015

Too long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pros of working at pollo loco include the benefits that you have. Also flexibility of schedule is a pro.

Cons

Some of the downsides of working at pollo loco is that the manager sometimes takes too long to call back for job.

1.0

Jun 10, 2015

Food Prep Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gave a good amount of hours since I was the only one doing the cold prep for the morning for a part timer. They try to keep you under that full-time status. I got close to 35 hours every week. Always something to do. Half-off discount for the entire menu. Time management is key to success in this position. A good place to work on your Spanish since most of all your coworkers will be Spanish speaking.

Cons

Expects you to do too much for one person to do in the back for cold prep and other miscellaneous task. Should be a 2 person job since there is no dishwasher. Prepare to always wear a back brace because you will be moving frozen chicken weighing over 50 lbs by yourself 3-4 times per shift. Even worst is stock day when all the help you can get is from General manager (if he's working). This is every other day we get restock. We had fat lazy young girls as sale leader, don't expect them to lift anything over 10 lbs or to even help in the back. The pay was awful as well. It was under $10.

1.0

May 20, 2015

Terrible Pay

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. Decent food Flexible schedule

Cons

Cooks would make more than Managers. Area leaders know and they refuse to give you a raise.

Viewing 658 - 660 of 712 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.6★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

Panda Express

3.7★Compensation & Benefits

Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member