Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "flexible hours considering I had school" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 13 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

3.0

Aug 27, 2014

I had a great time working at El Pollo Loco Work friendly enviroment.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great pay , Flexible hours, training was easy you just read their manual for three hours for orientation and the cash register is computerized easy the learn.

Cons

You just got prove yourself to get more hours just like any other places. You also need to get a certified food worker card.

4.0

Aug 17, 2014

It is a very fast-paced, independent working environment.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Promotion from within occurs relatively quickly if you're good, good hours, 50 % and 25% discounts,

Cons

little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers

2.0

Aug 4, 2014

An unpleasant job.

Cook

Recommend

CEO approval

Business Outlook

Pros

The kitchen and sink area were clean and sanitary. You get a %10 discount on food.

Cons

Management consistently violated California labor laws by forbidding employees to take 10 minute breaks. Only lunches were allowed for those who worked over 6 hours.

Viewing 679 - 681 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member