Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "flexible hours considering I had school" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 67 reviews)); "Fast advancement but low pay" ((in 36 reviews)); "General Manager is rude and was holding my check from me." ((in 30 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

4.0

Jun 21, 2014

Fast-Pace job

Cashier

Recommend

CEO approval

Business Outlook

Pros

Many new faces that come and go

Cons

Rude costumers, that are "always right"

5.0

May 20, 2014

Unprofessional place of work

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Working here will motivate you to go to school and get a better career

Cons

Managers here are so unprofessional I been called stupid in so many ways. Very poor training didn't teach me nothing I had to learn everything on my own. Managers here will flirt with other employees and customers. I hear mangers talk crap about employees to coworkers. Its so dredful working here. They never praise you for anything but you make one little mistake its the end of the world. You'll end up working more than what you get paid.

2.0

Apr 22, 2014

Over Worked, Low Pay, Favoritism

Cashier/food prep

Recommend

CEO approval

Business Outlook

Pros

Food Discount Some coworkers are nice Company Values? All they care about is profits.

Cons

Low Pay Little Hours No personal Growth Favoritism Work Gender Unbalance 6:1 Female to Male Hires.

Viewing 682 - 684 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast-Pace job

Unprofessional place of work

Over Worked, Low Pay, Favoritism

Top companies for "Compensation and Benefits" near you

Jobs at El Pollo Loco