Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

51% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"very flexible hours if you are a student" ((in 30 reviews)); "Some coworkers are nice" ((in 29 reviews)); "Free food on breaks and discounts" ((in 27 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 63 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "No benefits unless you are full time" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 12 reviews))

What El Pollo Loco locations have received the highest employee ratings?

Houston , Corona , Roseville , Fresno , Las Vegas , Ontario , San Diego

Skip to content Skip to footer

Notifications

El Pollo Loco

El Pollo Loco reviews

3.4

51% would recommend to a friend

(712 total reviews)

Liz Williams

58% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

2.0

May 25, 2016

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Better pay than other fast food/ quick service restaurants

Cons

No training, very hectic work environment . Lack of training also leads to very high turn over

2.0

Apr 18, 2016

Would Never Work Here Again

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They provide good hours so long as you are a good worker. They have great food as well.

Cons

There are so many cons. Honestly, just avoid this company. It's crumbling from the inside out.

1.0

Oct 31, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Great food, good associates. Use to be a Company of Choice.

Cons

New upper Management does not care about peer's. El Pollo Loco used to be a Company of Choice, not any more. Managers that are still there is because they do not know about other company's and still believe are worst than what the have or they do not feel confident that change always bring good things, but all you have to do is go to one location and look at their faces. That will tell you how happy they are.

Viewing 10 - 12 of 712 Reviews

Top companies for "Compensation and Benefits" near you

Raising Cane's

3.8★Compensation & Benefits

In-N-Out Burger

4.4★Compensation & Benefits

LongHorn Steakhouse

3.5★Compensation & Benefits

Panda Restaurant Group

3.8★Compensation & Benefits

Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member