3.0
Dec 30, 2025
Growth can be painful
Current employee, more than 1 year
Las Vegas, NV
Recommend
CEO approval
Business Outlook
Pros
Many remote/hybrid options, depending on location Decent benefits package Friendly coworkers
Cons
Limited growth opportunities Team is mostly contractors Limited communication with escalation teams Poor documentation of advanced processes Too reliant on escalation teams, limited ability to help clients directly Time management is micro-managed by external team that doesn't take emergencies and last-minute meetings into account due to job level Recent acquisition of another company causing issues with team integration and conflicting CSR metrics
