Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Elevate

      Engaged Employer

      Elevate reviews

      3.6

      68% would recommend to a friend

      (455 total reviews)
      avatar

      Liam Brown

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Elevate has an employee rating of 3.6 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elevate employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

      Reviews by job title

      455 reviews
      2.0
      Dec 2, 2023

      Directionless, clueless, bloated, strange communication culture

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members are friendly and intelligent enough. Despite the company being distributed across many time zones and cultures, teams interact and communicate well enough with one another. Software development cycles are extremely structured and expectations are laid out.

      Cons

      The structure supporting the software development cycles causes team leaders to be incredibly inflexible. Managers seemed adverse to making any changes as they were afraid about how this would impact their reports. This struck me as a great example of Goodhart’s Law – metrics becoming targets and ceasing to be good metrics. The software teams use an overly complex, strict, and inflexible "agile" development process. Upper management does not understand some of their own products. Marketing uses buzzwords for technologies they don’t actually have (smoke and mirrors) and management does not seem willing to make the investment required to actually implement these technologies. The company felt directionless. There was a strange and pervasive communication culture. My colleagues were unwilling to write substantive messages in chat, rendering MS Teams an absolutely useless tool. Now that I work for a real tech company, I look back in absolute shock of how things were run at Elevate.

      avatar
      Elevate Response
      2y
      Thank you for the review. Our management reads Glassdoor as a way to authentic and transparent feedback. Where it might appear helpful, we like to respond with our view. Liam Brown our CEO read and responded to your insight "Thanks for your feedback. Being clear-eyed, we agree that we needed to make choices a few years ago, and we hope those people who separated from the company felt respected as they moved on to the next step in their careers. We believe we’ve reaped the benefits of making those tough choices. In 2023, we successfully pivoted to profit, achieving 10% EBITDA as we’ve grown revenues to $100m. We sustained our investment in software, which is important to our strategy, and made progress in implementing our proprietary AI software into our services. This resulted in us onboarding over 10 new enterprise ELM software customers this year. We will keep trying to learn and improve." Elevate encourages direct feedback at any time either to our global People Team Pops@elevate.law or to me directly, Joyce Thorne, Chief People Officer at Joyce.thorne@elevate.law.
      Viewing 190 - 192 of 455 Reviews
      Related searches: Elevate jobs | Elevate salaries | Elevate benefits | Elevate interviews
      ReviewsElevate reviews

      Glassdoor has 557 Elevate reviews submitted anonymously by Elevate employees. Read employee reviews and ratings on Glassdoor to decide if Elevate is right for you.