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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.2

46% would recommend to a friend

(1,200 total reviews)
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Christopher Nassetta

58% approve of CEO

43% positive business outlook

Embassy Suites has an employee rating of 3.2 out of 5 stars, based on 1,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 6, 2020

Increasingly stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customer interactions and upsell opportunities for additional income.

Cons

Since COVID the guests have gotten more irritable and disrespectful with lots of their disappointment falling to the only worker on staff.

4.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Quiet, chill atmosphere and good work

Cons

Very low staffing during this shift so emergencies are difficult

1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Downtime, restaurant staff, location, close to public transit

Cons

Every department doesnt take responsibility and complains to the front desk when it isnt their task. Management is not supportive, hotel needed renovation.

Viewing 613 - 615 of 1,200 Reviews

Glassdoor has 1,234 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.