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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.2

46% would recommend to a friend

(1,200 total reviews)
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Christopher Nassetta

58% approve of CEO

43% positive business outlook

Embassy Suites has an employee rating of 3.2 out of 5 stars, based on 1,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly management and caring team. Fun place to work at times.

Cons

Lack of communication and accountability between the staff and management. Covid added extra workloads on the teams without any extra help or hazard pay. Lazy front desk staff who put off their job responsibilities on one or two other front desk agents. Always on their phones and talking about other employees which is against their foxhole policy. OHM only cares about their bottom line and forces employees to sign documents and waivers in order to work, etc. They find or makeup excuses to terminate employees or write them up on BS claims. They play favorites.

4.0
Aug 8, 2020

Housekeeper

Recommend
CEO approval
Business Outlook

Pros

Well a few of the pros I can think of is that it offers plenty of overtime hours, equality with all housekeepers, team work when needed, and awsome pay rate.

Cons

The cons was too much overwork. You had to stay till you got all the rooms cleaned. That gave me less time with other aspects of my life such as family, & resting properly (still went to work sore from previous day). Not enough towels, specially the big bath towels.

3.0
Aug 8, 2020

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great! The team cares for your success

Cons

None, great company to work for

Viewing 610 - 612 of 1,200 Reviews

Glassdoor has 1,234 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.