Pros
There are none at all.
Cons
This company does not provide training at all for CSMs. You are expected to learn everything on your own. Three days in you will get your territory and it's best of luck to you, sink or swim. It is more of an SDR role as you are expected to prospect and search for your customers contact information. As well as expected to be your Account managers personal assistant. They do have a bunch of unexplained expectations as well. I recommend that if you take this position that you record every conversation with anyone Manager level or higher (especially the reporting manager over CSMs) as to they are an at will company and they can let you go based on whatever story they make up in their head with out providing documentation. If they said they wrote you up three times it goes by word of mouth. Not a good place to work at all. If you are desperate and will do anything for work, this might work for you.