Pros
They're acceptive of people as far as initial hiring goes and show diversity in that. The job itself is decent enough.
Cons
They use diversity and inclusiveness as tools to try to inflate their egos and corporate status while doing very little for the actual minorities/LGBTQ community they hire. The job isn't difficult, but they keep showing these training videos every month. Some of them showing how diverse they are and bragging about it and others even explaining unions and how they should be allowed in the workplace...but, when it comes to actual wages or benefits, they pay far less and you get less benefits than what they pay employees in other countries. They then try to use Overtime numbers to "justify" giving the office a raise. It's a 24/7 processing firm and they have several around the globe. They give very limited PTO and holiday pay, they make everything more complicated than it needs to be with endless log ins and trainings from 2 different emails. They give you about a million things to keep track of, while dealing with unruly attorneys and being told to basically take animosity and verbal abuse from them to keep from getting in trouble. They spend money on things like ice-cream and then put them on blast as if they're trying to appease a bunch of children rather than giving us money that we need because we're adults. They do this with their diversity thing as well. They don't want to pay the diverse people what they're worth, but they'll pay for a whole team to be dedicated to putting on presentations and things constantly. It's all a show