Horrible culture and bonus set by people who don’t work in or understand the US market - Customer Operations ABB Employee Review

2.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great products Some good people People care about the customers

Cons

Horrible culture- do as I say and don’t question the metrics Bonus Metrics set by people in other countries with no knowledge or inputs of local markets or leaders Invisible leaders No hr support Hr systems constantly broken 25% of leaders being diverse by 2025 - is a joke.

Explore other reviews about ABB

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good advancement opportunities to be found

Cons

Lots of documentation and hurdles to jump through

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team works hard to encourage and support employees, recognizing that they are the company's greatest asset. Experienced team members are welcoming and take the time to train new employees, helping them succeed while emphasizing the importance of working safely. Leadership strives to be fair, consistent, and approachable. They actively listen to employee concerns, address issues in a timely manner, and foster a positive, supportive work environment where employees feel valued and respected.

Cons

One of the biggest drawbacks is the lack of air conditioning in the factory during the summer, making the work environment hot and at times uncomfortable. Overtime opportunities are also limited to a maximum of 56 hours per week, which may be disappointing for employees looking to work additional hours. While overtime is available, most employees can typically expect to work around eight hours of overtime each week.

See reviews by: Helpful|Rating|Date|All