Do not start working here (especially in-home) if you care about ethics OR expect a stable job. - RBT - Registered Behavior Technician ABS Kids Employee Review

2.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

I don't really have many pros. I've worked in 4 different jobs as an RBT and this was the worst one.

Cons

I was hired on as FULL TIME, already holding an RBT certification, and yet, it took me 3 weeks to receive more than 20 *scheduled* hours. THEN, I had 2 different clients (out of 3) who frequently cancelled, leaving me with basically no income. I was reassured week after week that the family who was cancelling up to 3 5hr sessions per week would receive notice of discontinuation of services if cancellations were to continue, however, it took 2 months for this to actually happen. They will continuously tout the fact that you can request to pickup shifts from other coworkers, however, these opportunities typically came up last minute, and were with clients who you didn't know. It seems highly inappropriate to me to enter someone's house as a stranger to provide "ABA therapy" for a client who you don't know. It's just not good ABA ethics. It also is not fair to employees to have to beg coworkers for hours. It is unacceptable to hire someone on "full time" and not be able to guarantee them at least 30 hours every week. Also, I never wanted to work as an in-home therapist, but was never given a choice between in-home and clinic setting. Then, once I started as an in-home RBT they were not willing to let me switch to clinic setting (because they didn't have the clients? Yet still continued to hire new employees for the clinic.... so that was political workplace nonsense.) Aside from this awful work culture, ethically, I disagreed with the way that in-home caseloads were handled. Clients were assigned DTT programs completely unrelated to their skill deficits or the behavioral/academic/social concerns that parents wanted to prioritize. I was honestly EMBARRASSED as an RBT because the work that I was doing with these parent's children was just not beneficial at all, and yet, of course, as an RBT you don't have the power to make programming decisions, but parents didn't always understand that and were looking at the work you were doing as though you were careless. (Which brings up the point that parent training desperately needed improvement as well, but that's a whole different story that all ABA clinics seem to struggle with at this point.) BCBA "consultants" use cookie-cutter approaches for programming as well as parent training and that really doesn't benefit anyone. It just felt like a huge disgrace to the beautiful science that is Applied Behavior Analysis. ABA is not meant to be used as a one-size fits all therapy. ABS BCBA's tend to not even recognize their clients' strengths nor deficits, and rarely see their in-home clients enough to realize when their programming has become entirely obsolete for the client's needs. I had clients with the majority of their goals MASTERED and yet weren't assigned new programming for months after the fact. It was just really sad. It felt like I was wasting the clients' time. And if you know anything about ABA or psychology, you know that this will lead to a DECLINE in progress for the clients. Just very sad.

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ABS Kids Response
5y
Thank you for sharing your feedback with us. Your passion for high quality ABA therapy shines through in your comments. We’re sorry to learn that our commitment as an organization to providing the best ABA therapy, and being a great place to work, was not reflected in your experience at ABS. Our goal is always to provide ABA therapy that will empower the children and families we serve to live their best lives. To achieve our goal we prioritize clinical excellence through our industry pioneering Quality Department, implementing systemic quality audits and training, our BHCOE accreditation, and a parent portal in development to grow parent training, education and communication around cancellations and care. We know that providing rewarding, attainable career paths for BTs is the best way to retain our valuable employees. That’s why we provide all the paid training, support, testing reimbursement, tuition assistance and free supervision hours needed for employees to advance from ABA novice, to RBT implementing care, all the way to BCBA, the master’s level height of ABA delivery. During the best of times, we are faced with the industry challenges of providing in-home ABA therapy that you identified. ABS has been working diligently among other industry leaders to find solutions to the challenges of scheduling, the strain on staff of family cancellations, and creating systems of consistency with the delivery of service. Navigating a pandemic naturally complicates the ABS decision to cease treatment with a family. That decision is always difficult as it serves to punish the child who is likely innocent of cancellation policy violations. These are challenging issues and we are committed to tackling each piece and finding the best ways to ensure patient care and employee support as we continuously enhance our systems. We can always improve in all areas and we’re grateful for any feedback that gives us the opportunity to do so.

Explore other reviews about ABS Kids

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ABS has been amazing and only gets better! My team foster a great work environment.

Cons

I don’t have any cons.

1
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ABS Kids Response
3mo
Thank you for sharing your experience working at ABS Kids. We're happy to hear it's been rewarding and supportive, as we try to foster this into every team. We appreciate your dedication!
4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have truly enjoyed my time at ABS Kids and am grateful for the opportunity they gave me to begin my career as an RBT. The training was thorough, and the support I received while earning my certification helped me build confidence and skills. The staff genuinely care about the children they serve, and I had the opportunity to learn from experienced BCBAs and fellow RBTs. ABS Kids provided valuable hands-on experience, and I am thankful for everything I learned during my time there. I would recommend ABS Kids to anyone looking to start or grow a career in ABA.

Cons

As with many ABA organizations, scheduling changes and client cancellations can sometimes impact hours. The work can also be physically and emotionally demanding, particularly when supporting clients with significant behavioral challenges. However, these challenges are balanced by the rewarding nature of the work and the opportunity to make a positive difference in children’s lives.

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ABS Kids Response
3w
Thank you for taking the time to share your experience. We are glad you feel supported in your role as an RBT, especially when it can feel challenging. It is your dedication to providing high-quality care that makes such an impact on our families we serve every day.
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