Not bad - Account Manager ADT Employee Review

3.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good Bonus is good Mon-Fri Weekends off PTO

Cons

Customers are rude, they allow employees to be abused by customers. Expected to meet a certain metric Policy/ Rules aren’t implemented ,each manager has there own way of doing things and will tell you what you learned before is wrong

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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