Great company going through a rough transition - Anonymous employee ADT Employee Review

3.0
May 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The branding of ADT is really strong because of its reputation in the US. Biggest security in America...looks great in a resume.

Cons

ADT bought Protectron in 2012 and merge ADT Canada with Protectron. ADT Canada and Protectron were the same size with 200K subscribers each. The transition is far from being completed and it will probably last for an other 2 years. Note: In addition, Home security services company ADT has agreed to be purchased by affiliates of Apollo Global Management in February 2016. Lots of movements with huge impact on employees and eventually customers (when they change the billing system). If you like to work in an environment that is changing daily and really unstable...this is the spot.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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