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      ADT

      Engaged Employer

      ADT reviews

      Worst job ever - Inbound Customer Service Representative ADT Employee Review

      1.0
      May 8, 2016
      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed working with Some of my coworkers, Medical benefits

      Cons

      Horrible customers, technicians that don't care do horrible installments, lying sales reps, difficult to transfer from tech support to different department because of high turnover, dirty main area of call center

      Explore other reviews about ADT

      5.0
      Jul 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for appointments to see

      Cons

      travel around the entire state

      4.0
      Jul 14, 2026
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

      Cons

      you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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