ADT Security too big for their own good. - Commercial Sales Representative ADT Employee Review

3.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

ADT Security is the largest security provider in the world. They have a very well known name brand that gets your point across about the company. They also have a good sales trainer who does a great job in teaching you the employee about the benefits that ADT Security has to offer its clients. And in a real world environment, no BS just the truth about the industry and their competitors. ADT Security also offers a very flexible for its sales force, which is nice to know that you don't have someone always looking over your shoulder no matter what you are doing.

Cons

Don't take care of their customers after they acquire them. It is a paycheck for the first person, then a pain for the rest. Too big to really care about each customer.

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Pros

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Cons

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5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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