I have been in sales for over 10 yrs and this has to be the absolute worst experience I have ever had in my entire life. - Sales Representative ADT Employee Review

1.0
Oct 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Adt is the industry leader in security and is recognize id nationwide. When people think of security its typically ADT.

Cons

Micromanaging.....how can it be done when you are comm only? The compensation plan, the high turn over rate, lack of training, no vacation pay ($300) week, charge backs (customer cancels within 6 months of sale you have to pay the comm back) pay is never correct, your pay depends on the tech installing the job.

Explore other reviews about ADT

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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