Rigid scheduling not family friendly - Billing Support Services ADT Employee Review

1.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Widely known company focused on the bottom line, production and collecting money from those requiring security services. Rides on history not current service.

Cons

Micromanaging at it's finest. Two fifteen minute breaks and one 30 minute lunch. Each and every single minute outside of that is a reliability score deviation. You better not take diuretics and work here or you will be in trouble. How can one honestly punish someone for answering nature's call. Run run run back to the phones. Please reconsider working here if you have even the slightest support issues at home. Children? Pass on this company they care nothing about you nor your family, just their money and their bottom line.

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5.0
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CEO approval
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Pros

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Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
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Pros

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Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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