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      ADT

      Engaged Employer

      ADT reviews

      I used to look forward to work everyday, unfortunately now I feel the opposite. - Tech I Field Support Agent ADT Employee Review

      2.0
      Nov 1, 2017
      Tech i field support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid vacation time, extensive benefits.

      Cons

      Morale has gone down since the merger with Protection 1, ADT is pinching every penny and as a result the employees are over-worked. The raises are almost non-existent, and lastly if you are interested in getting a promotion favoritism and race plays a key part in that.

      avatar
      ADT Response
      8y
      Thank you for your review. We encourage all employees to discuss their workplace concerns with their manager. Our employees are of the utmost importance to us, and if you wish to provide us with additional information regarding your concerns please send us an email at Glassdoor@adt.com with your name/location and problem description. Thank you.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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