Don't bother to waste your time - Installation Technician ADT Employee Review

1.0
Nov 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Hard to dig for the pros, but have met interesting and engaging customers. Good dental and vision benefits

Cons

Where to start... ADT hires the most incompetent and unqualified line management possible. These managers are bullies and numbers driven. The managers have zero field experience and don't understand how technology and electronics work. They have zero desire to see how the installation technicians do their job and never leave the home office to understand how the job works. They only desire to achieve their blessed numbers. Their sole goal is to make sure that all policies and procedures are met in a timely fashion in spite of federal and state labor laws. ADT's own policies regarding minimum qualifications are never followed; therefore, are managed by people who are not qualified to do the Installation Technician position by the lone be a manager. Management states on Facebook he hates his job and wants to go drink. Hmm, not sure this is how I prefer to be led. I have been in the field long enough to know I don't want to be led by idiot like this. I surrendered today.

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ADT Response
8y
Thank you for leaving an honest review about ADT's management. We strive to provide our employees with an environment where they feel heard. If you would be interested in providing us more information related to your concern, please email Glassdoor@ADT.com with your name/location and a description of your concern. We would like to try and be of further assistance.

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5.0
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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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