Opportunity amidst agravation - Core Commercial Sales Representative ADT Employee Review

3.0
Mar 28, 2009
Recommend
CEO approval
Business Outlook

Pros

You get a lot of exposure to the security industry and you can learn how a large company makes money. You have the potential of a lot of resources behind you and you have a very big name with a long history.

Cons

The organization is too big and distributed. Too many layers of management. Disorganized. Way, way too much contention between sales and installation. Installation doesn't really care what the sales person agreed with the customer .. they just figure they will do it their own way and that it will be good enough. It usually isn't. Everything is a fire becuase no one pays attention, so everything get done half-ass, and then we owe the customer so we end up doing more than we would have in the first place for less money. It's an endless cycle and not good.

Explore other reviews about ADT

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

See reviews by: Helpful|Rating|Date|All