management - Customer Retention ADT Employee Review

Users say... "Good benefits and the company has a strong brand but too many customers are leaving." "The pay is good I like to schedule and how close it is to my home" "Most of the employees are really great people that would be willing to help you out if they like you." "Work from home is good, calls are slower sometimes." "Good money if you are good at upselling" 

Users say... "poor management can make you miserable" "Commission only is a very hard way to live when the company doesn't live up to their promises." "No training (sink or swim)" "The managers have no.formal" "horrible upper management."