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      ADT

      Engaged Employer

      ADT reviews

      Go for the training and get out. - Residential Sales ADT Employee Review

      2.0
      May 27, 2009
      Residential sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, information, training wages, free trip!

      Cons

      Size and management, lack of support, changes in policies. Total disorganization, favoritism. The manager spends time with some people outside of work, those people get the inside track on better leads and inside access to information not available to all sales staff. Revolving door on sales staff kills morale. If the manager isnt buddies with you, expect to work hard for free! The manager has little to no time for you if a problem arises or a question comes up but has plenty of time for solitaire on the computer. Atmosphere causes great contention between sales staff and installation/administration/and management.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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