Pathetic and frustrating - Residential Sales ADT Employee Review

1.0
Jan 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Only one: great health plan, otherwise avoid this company at all costs, do not work here unless you are a consummate masochist and have no self respect whatsoever.

Cons

Unprofessionalism, incompetence, malicious, juvenile and just plain stupid. The HR is more interested in making sure their clothes match their shoes, managers don’t have any skills, payroll is run by chimpanzees....and if you complain about it they tell you to control your bad attitude and that you are being hostile and aggressive. There was hardly a pay where there was not a mistake. Installers are a joke and if they don’t feel like making the installation they simply don’t and the sales person gets the chargeback. No accountability whatsoever

avatar
ADT Response
7y
We regret to hear about your experience and appreciate you voicing your concern. We encourage all employees to discuss these situations with upper-level management and Human Resources. Our employee's happiness and commitment to safety is of utmost importance.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

See reviews by: Helpful|Rating|Date|All