Your experience can really depend on your manager - Residential Sales Representative ADT Employee Review

2.0
Apr 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Get to interact with great clients. Get to travel a lot. Set up a lot of your schedule yourself.

Cons

Management can be hard to deal with when they push corporate mandates down your throat. When business suffers, your paycheck really suffers. Money will be taken from you for any job cancelled within six months. You put a lot of miles on your personal vehicle. All customer phone interactions happen through your personal number, so always expect calls. Schedule can drastically change in short period of time.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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