Utopian Experience - Special Services Representative ADT Employee Review

5.0
Jul 21, 2013
Recommend
CEO approval
Business Outlook

Pros

I'm an SSR BASED IN CHICAGO & I've found heaven. The work is gratifying, I've been selling here for 10 months, my manager respects everyone on the team and there are now about 12 reps. Our team loves our manager and we have freedom and support in our roles. We aren't micromanaged. We make a difference and change lives. The money is good but could be better but we are 100% commission and the weekly income is great once you get the hang of the job & what it takes to be successful! I get to be creative and I love the challenges I face and create to get leads and sell them. I couldn't be happier because I was out of work several times in the last few years due to terrible cultures, terrible and unethical management who do not know how to properly invest, train, motivate, educate, & appreciate their employees . That is not the case here! ADT GETS IT RIGHT!! I recommend ADT TO ANY O E WHO LOVES SALES AND LOVES NOT BEING MICROMANAGED!!!

Cons

It would be lovelier if the pay were even better! But ADT just started a new reimbursement program which is fair to everyone! So that helps!

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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