This company is run by snakes! - Residential Sales Representative ADT Employee Review

1.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

-selling is fun -team members are funny -cellphone allowance -good health, dental and 401k

Cons

Horrible over-micromanagement from people who do not know what they are doing. Theres a new business plan every week with district managers scrambling to please upper management by forcing reps to do stuff that does not even work for prospecting. Some reps are fed tons of leads while others are forced to come to the office and make cold calls in order to coherce them into quitting. The whole thing is a disgusting mess. This company must hate its customers. Everything bad you read in the other reviews is 100% accurate and this is why our great company got #6 for worst company to work for. If you want a job where management belittles you and treats you like scum then be sure to apply here, they will literally hire anyone who can pass a background check and drug test. Get the 2 months training pay and free trip to quickstart then quit.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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