Large, stable, profitable company wrought with technological challenges - Anonymous employee ADT Employee Review

3.0
Aug 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and opportunities to work in different areas of the business, for individuals that are interested in perusing different career paths.

Cons

Although products and services are high-tech, back-end office systems are antiquated, numerous, and fragmented. Results in a lot of manual effort to obtain information, an organization that should be referred to a disorganization, and often results in poor customer experiences.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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