Not a customer's oriented company...Sales Reps are independent contractors with many obligations. - Sales Representative ADT Employee Review

1.0
Aug 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Brand is well known everywhere you go and you don't need to sell the company. Plenty of TV ads, and training is excellent.

Cons

Change agreements every 3 months; pricing is never the same; always hiring people; many hours in training rooms; not enough technicians and customers have to wait 20 days for installations. Many charge backs, Many hours, at the end your work like 60-70 hours a week for commissions only. Vacations after a year are not paid. Sales Reps. called ADT the black hole. More time you spend there, more time you loose in your life.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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