Great family with lack of quality systems - Anonymous employee ADT Employee Review

3.0
Oct 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great chemistry -Hard workers employees devoted to the ccompany

Cons

They still use an interface of 1980 to book installs appointment Major bugs throughout MasterMind system to evaluate customer needs

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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