RUN DONT WALK AWAY FROM THIS COMPANY!!!! - Custom Homes Sales Representative ADT Employee Review

1.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

i cannot think of even one

Cons

- Long uncompensated hours - Extensive time wasted in meetings, conference calls, etc that could be utilized in productive activity (at least 15-20 hours/wk) - Complex metrics that set a rep up for failure - Corporate politics and favoritism - No response from corporate for ethical issues by a team member that should have required severe consequences - Being cut off from company leads without notification - Being asked to attend meeting and phone conferences outside of normal business hours - Being expected/required to work 6 days a week, 70-90 hours per week without compensation of a base salary - Having cancelled appointments that you never even contacted or visited count against your closing percentage - Having existing clients that dont even count towards your metrics - sometimes totaling 30-40% of your monthly revenue target - Having cancellations show up on your next month's metrics - Allowing team members to threaten and bully co-workers without ramifications - Horrible mis-mangement by highly uneducated personnel - Excessive and harassing micro-management on a daily, sometimes hourly basis - Manager's manager doesn't want to be bothered with any concerns - HR is unresponsive and also betrayed confidentiality - Manager had 13 people quit in a 12 month period and is still employed - No opportunities to move up in the organization or to even transfer to another channel despite extensive education and experience

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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