Great company! - Tech Support Representative ADT Employee Review

5.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

-Co-Workers were great! -ADT really invests in their employees and they paid for us to have a lot of industry-related certifications. -Our Immediate supervisors were good and easy to talk to.

Cons

-While in office, you were not allowed to get up from your desk -Took away floor walker from new employees which I think hurt the onboarding process -Pay was just "ok"

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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