Unrealistic Expectations, NO work/life balance, Systems as antiquated as the company! - Program Manager ADT Employee Review

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Honestly, there were not any pros. ADT has an extremely toxic working environment that expects you to devote more of your time to the business than to yourself and your family.

Cons

No on-boarding program - thrown into the deep end and let you figure out everything on your own: sink or swim; unrealistic expectations: work from home and children remote learning for school; lack of communication; no work/life balance - there is an unspoken expectation that 10-12+ hours per day need to be spent working; their systems are as antiquated as the company: no clear reporting, reporting delayed at least 2+ days, and no real time reporting. The environment is extremely toxic. I experienced management trying to play people against others several times. The daily stress and anxiety were unsurmountable - I could not relax, I could not sleep, and work was always on my mind.

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5.0
Mar 24, 2026
Recommend
CEO approval
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Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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