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      ADT

      Engaged Employer

      ADT Program Manager reviews

      3.0

      99% would recommend to a friend

      (5 total reviews)
      avatar

      Jim DeVries

      Not enough data to show CEO approval

      Ratings by category

      5.0

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.0

      Senior management

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      3.0
      May 27, 2026

      Interesting work but leadership turnover harms culture

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work. Good people who had been there a long time with institutional knowledge as well as newbies with fresh perspectives.

      Cons

      High turnover in leadership over the last few years significantly changed the culture (for the worse, to me). Lotta layoffs and offshoring. Is it still as focused on the customers as it used to be??

      avatar
      ADT Response
      1w
      Thank you for taking the time to share your experience and for your 10 years of service in Irving, Texas. We’re glad to hear you found the work engaging and valued the diverse experience across teams, and we appreciate your feedback regarding leadership changes and culture. If you have any additional feedback you would like to share, please reach out to us at recruiting@adt.com. Thank you again for your contributions.
      5.0
      Jun 10, 2021

      adt

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote so flexible hours, great boss, great coworkers

      Cons

      can't think of any cons

      1.0
      Jun 3, 2021

      Unrealistic Expectations, NO work/life balance, Systems as antiquated as the company!

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, there were not any pros. ADT has an extremely toxic working environment that expects you to devote more of your time to the business than to yourself and your family.

      Cons

      No on-boarding program - thrown into the deep end and let you figure out everything on your own: sink or swim; unrealistic expectations: work from home and children remote learning for school; lack of communication; no work/life balance - there is an unspoken expectation that 10-12+ hours per day need to be spent working; their systems are as antiquated as the company: no clear reporting, reporting delayed at least 2+ days, and no real time reporting. The environment is extremely toxic. I experienced management trying to play people against others several times. The daily stress and anxiety were unsurmountable - I could not relax, I could not sleep, and work was always on my mind.

      Viewing 1 - 3 of 5 Reviews
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