Q: What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

Question 1

Does ADT pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at ADT?

Accepted Answer

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at ADT?

Accepted Answer

Sales Representative (386), Customer Service Representative (197), Residential Sales Representative (177), Small Business Sales Representative (136), Sales Associate (104), Sales (101), Technician (97), Installation Technician (91), Account Manager (73), Solutions Advisor (69), Manager (67), Emergency Dispatch Operator (65), Inside Sales Representative (59), Sales Manager (57), Field Service Technician (54)

Question 4

What are the pros of working at ADT according to real employee reviews?

Accepted Answer

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 374 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home is good, calls are slower sometimes." ((in 126 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

Question 5

What are the cons of working at ADT according to real employee reviews?

Accepted Answer

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 110 reviews))

Question 6

What are employees saying about ADT layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

Question 7

What are the top reviewed ADT locations?

Accepted Answer

Jacksonville, Boca Raton, Irving, Knoxville, Wichita, Houston, Atlanta, Dallas, Indianapolis, Aurora, Rochester, New York, Orlando, Los Angeles, Chicago, Austin, Tampa, Kansas City, San Antonio, San Diego, Denver, Springfield, Chatsworth, Phoenix, Las Vegas, Miami, Charlotte, Anaheim, Fort Worth, Memphis

ADT

I enjoyed working for ADT in the beginning but overtime it became apparent they didn't care about customer service. - Residential Sales Representative ADT Employee Review

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