Major Management Issues - Residential Sales Representative ADT Employee Review

2.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

The atmosphere with co-workers was great. Selling the industrial standard in the security market. Strong advertising for the products marketed.

Cons

Major management issues at our office. Three of the four managers were let go in the period between my hire and starting on the job a couple of weeks later after all of the background checks were performed. There seems to be a culture of never talking to management that is more than one step above. It took nearly 7 weeks to get into their IT system and actually be able to make sales. In the meantime, I was furiously burning gas participating in their sales "exercises". BTW, if you have a sales background, don't expect to be able to use things you've learned in the past. The regimen for sales is very micromanaged. And the quick start training which was supposed to occur in the 4th week didn't take place to the 9th week. And for residential sales, be prepared to by a bunch of door to door sales licenses to be able to do your job. There is more but I'll leave it at that.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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