My worst experience - Residential Resale Representative ADT Employee Review

2.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Company participates in community events.

Cons

ADT has a very poor marketing plan. They sell through factory direct call centers, online, authorized dealers and field sales. Very few leads are provided by the company, you only get leads they could not sell through the other channels. Constant pressure to generate self generated leads (SGL's). Commissions are lower on company provided leads. Add-on sales get no commissions. They expect at least 200 phone calls weekly and cold door knocking. Extreme micro-managing.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

See reviews by: Helpful|Rating|Date|All