Feels like a cog in a machine - Collection Coordinator ADT Employee Review

3.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team Training is well planned out Lot of benefits

Cons

Feels like company only cares about profit and you will feel it as an employee and so will the customers Sometimes you feel powerless Compared to the work load the pay isn't thay great or competitive

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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