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      ADT

      Engaged Employer

      ADT reviews

      Horrible Upper Management - Field Technician ADT Employee Review

      1.0
      Aug 3, 2023
      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - coworkers - learn in skills to use somewhere else - pay, just make sure to save

      Cons

      - Upper management, always threatening your jobs with emails like "this a verbal to all" or "if you can't do it I will someone who can" - Mandatory OT, but never notified with enough time. If you can't work the Mandatory OT, you have to use PTO! - Having to crawl in the attic in the afternoon when it's 110 outside and 130 in the attic - Forced to upsell, upset customers who have been waiting for weeks

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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