Run from ADT if you value your mental state even for remote jobs - Former Support\Customer Technician ADT Employee Review

The hours were not flexible. The position required 10hrs a day 4-day work week. Breaks 10,10 and 30. A lot of times I worked over my shift to help a customer. They were long exhausting days; I do think the training could have prepared us a bit more in slow increments. I feel like I was thrown into the deep without proper help afterwards. They expect you to swim or sink and that is why they have a high turn around. They care more about metrics then their people or customers. They may have been around for more than years however this present brand does not represent the original brand at all. They need a special department for seniors. They expect seniors to get up and down on ladders, chairs to fix their faulty equipment. Its just a lot. It is all about their money definitely not the people. It's all about the marketing then they lock the poor people into a contract. so sad.