Adt - Customer Technical Support Agent ADT Employee Review

3.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is really good.

Cons

It is a lot of information to learn. They will put you on phone a week in. The training is 10 weeks, so if you have anything planned , you may as well cancel.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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