boring and stressful - Customer Service ADT Employee Review

4.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

3 weeks of initial training are paid

Cons

stressful. it's mostly complaints and they never end. you feel like you are in some kind of factory where your head is connected by the cable to the computer and they just keep sucking all your energy.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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