Q: What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (70) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

Question 1

Does ADT pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at ADT?

Accepted Answer

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at ADT?

Accepted Answer

Sales Representative (386), Customer Service Representative (197), Residential Sales Representative (177), Small Business Sales Representative (136), Sales Associate (104), Sales (101), Technician (97), Installation Technician (91), Account Manager (73), Solutions Advisor (70), Manager (67), Emergency Dispatch Operator (65), Inside Sales Representative (59), Sales Manager (57), Field Service Technician (54)

Question 4

What are the pros of working at ADT according to real employee reviews?

Accepted Answer

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 404 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 201 reviews)); "This is a great work from home opportunity." ((in 127 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 114 reviews))

Question 5

What are the cons of working at ADT according to real employee reviews?

Accepted Answer

"management was poor to work with" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 178 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 108 reviews))

Question 6

What are employees saying about ADT layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

Question 7

What are the top reviewed ADT locations?

Accepted Answer

Jacksonville, Boca Raton, Irving, Knoxville, Wichita, Houston, Atlanta, Dallas, Indianapolis, Aurora, Rochester, New York, Orlando, Los Angeles, Chicago, Austin, Tampa, Kansas City, San Antonio, San Diego, Denver, Springfield, Chatsworth, Phoenix, Las Vegas, Miami, Charlotte, Anaheim, Fort Worth, Memphis

ADT

HR is little to be desired but everything and everyone else is great - Customer Service Representative ADT Employee Review

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