Great work environment but downsizing is not uncommon - CX Manager ADT Employee Review

4.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment, Cafe, gym, salon, and Starbucks on the premises. Many employees receive end-of-year bonuses.

Cons

Frequent right sizing of their workforce

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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