Scope of Work - Account Manager ADT Employee Review

3.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and remote work are the only pros I see

Cons

Scope of work, definitely a sales job regardless of the title. Metrics aren’t too bad to reach but the micromanagement of getting contracts, saves/cancellations is overboard. Overall, the company has lost the “Human” experience and is mainly concerned about metrics/revenue. Bonus can also be capped if your not in the top 5

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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